Shipping

In an effort to consciously control the negative affects of carbon emissions, we have decided to ship our customer orders via the United States Postal Service (USPS). Since the vast majority of our customer shipments are delivered to residential addresses, which are being serviced daily by the USPS, it makes sense to us to leverage that daily delivery to include your orders.

“Shipping” is the charge for internet order transport and handling. Transport and delivery times are not guaranteed, and Juno & Jove holds no liability for mis-delivered, damaged or late packages. Juno & Jove will perform all necessary steps to ensure the timely and safe delivery of your order. Deliveries occur Monday thru Saturday, and may be delayed due to weather, holidays or other natural acts. Shipping is subject to change and will be determined at time of order and subject to the following:

Priority Mail – Domestic
Standard service to the 48 contiguous states.  Your order should arrive in approximately 3 business days after your order is shipped (refer to When to Expect Your Order above). For deliveries to Alaska and Hawaii, add $5.00 to the Standard rate.

Express Mail – Domestic
Expedited overnight service to the 48 contiguous states. Your order should arrive next business day after shipping (refer to When to Expect Your Order above). A signature may be required and additional charges may be assessed if more than one attempt is made for delivery. For deliveries to Alaska and Hawaii, add $10.00 to the Expedited rate.

Priority Mail – International
Standard service to most international destinations. Your order should arrive within 7 to 14 business days after shipping (refer to When to Expect Your Order above). Shipping charges are calculated on an order-by-order basis, and are based on the specific country of delivery. Please note that Juno & Jove is not responsible for any customs, VAT, or import taxes. These charges are the responsibility of the customer and will be collected at time of delivery. Delivery times may be delayed due to customs and import clearance.

Global Express – International
Expedited service to most international destinations. Your order should arrive within 1 to 3 business days after shipping (refer to When to Expect Your Order above). Shipping charges are calculated on an order-by-order basis, and are based on the specific country of delivery. Please note that Juno & Jove is not responsible for any customs, VAT, or import taxes. These charges are the responsibility of the customer and will be collected at time of delivery. Delivery times may be delayed due to customs and import clearance.

Delivery to Post Office Boxes
We are able to ship your order to a PO Box only if you select Priority Mail as your shipping method. If Express Mail is selected, we will automatically downgrade your shipping service to Priority Mail to accommodate PO Box delivery.

Drop Ship Items
Drop ship items are shipped directly from the manufacturer to your door. Shipping times and methods vary and are established by the vendor in which the merchandise is shipping from. We will advise you if your order will be drop shipped. Additional time should be allowed for processing the order, and heavy items may take up to two to three weeks for delivery. Please feel free to contact us if you have any questions regarding when you will receive your order.